ZACHARIAH TECHNOLOGIES

Infrastructure for Execution Of
           Litigation

           Data Conversion /

           CONTENT CONVERSION /
           E-PUBLISHING/

           DATA ENTRY (IT/BPO) Projects

           FORM FILLING

‘ZACHARIAH TECHNOLOGY’ - Know How

Since 1-1-11 ZACHARIAH TECHNOLOGY was primarily engaged in the Data Entry and Data Processing work for local customers in Chennai. Gradually we are continuously developing, expanding and keeping update with technology. We have decided to provide high quality data and customer services worldwide.
ZACHARIAH TECHNOLOGY is a litigation and data conversion company performing Data Entry, Data Capture, Data Processing, Data conversion and Digitization of any volume of contents like newspapers, books, journals, forms, surveys, indexes and other documents from printed or electronic images.
ZACHARIAH TECHNOLOGY offers cost effective, high quality, time bound Data Entry - Data Capture – Data Conversion - Data extraction from images, websites, printed and electronics publications and file conversion and Scanning and Optical Character reading services.
ZACHARIAH TECHNOLOGY is extending its boundaries every time in terms of potential, learning and growth, making best use of available resources and maximizing values to the customers and Associates.


Company Objectives
M/s. ZACHARIAH TECHNOLOGY is an emerging global leader in the corporate world and providing IT solution to different types of client. ZACHARIAH TECHNOLOGY offers high quality work using state of-art equipment that allows sending and receiving files in a variety of formats to suit individual requirements of customer.
ZACHARIAH TECHNOLOGY has its CUSTOMER AT THE HELP. Every individual in M/s. ZACHARIAH TECHNOLOGY is aware of the company quality policy and everyone work towards the objective of “CUSTOMER SATISFACTION”. The terms in production takes responsibility of specific customer and their requirements.
ZACHARIAH TECHNOLOGY moved up the value-addition ladder by executing progressively towards the large number of processes with the aim of providing end-to-end solution.
ZACHARIAH TECHNOLOGY provide top quality services to maximize clients' performance rate
ZACHARIAH TECHNOLOGY conduct its business according to the highest level of ethics.
ZACHARIAH TECHNOLOGY do all in its power to pack the customer pound full of value, quality and satisfaction.
ZACHARIAH TECHNOLOGY maintain a management culture that is action oriented, always flexible and never bureaucratic.
ZACHARIAH TECHNOLOGY expect from the service we render a fair remuneration and not all the profit that market place will bear.
ZACHARIAH TECHNOLOGY continue to train ourselves and our associates so that the service we give will be more and more intellectually performed.
ZACHARIAH TECHNOLOGY want to be the most efficient in everything that we do.
Our client’s success is our genuine concern.
The company ensures to lift the standard of team members to skilled level employees.
ZACHARIAH TECHNOLOGY creates socio- economic development for the society thus trying to achieve its social responsibilities as a front-runner company of Kolkata. The Company is trying to develop best practices and project execution standards to become a world-class company.

Our Mission

“To provide Cost efficient Services for emerging BPO business, carrying innovative products to enable our customers to achieve excellence in their performance.”
To fulfill its objectives.
ZACHARIAH TECHNOLOGY main goal is to utilize the expertise of skilled employees to provide the absolute best value as measured by quality, cost, turn around time and secrecy. We are sincerely committed to provide better and accurate services of uncompromising quality to any business or individuals. ZACHARIAH TECHNOLOGY will always ready to accomplish each portfolio depending on the customer's satisfaction and needs.

Why Outsource your Data Conversion/Data Entry Work to Us

The simple answer is Cost effective.
You can simply outsource your work to ZACHARIAH TECHNOLOGY and ZACHARIAH TECHNOLOGY will do the rest of the work and minimize your operating cost. You can also send scanned copy of the data entry work; scan format can be in any standard image format like TIF, JPEG, and GIF etc. ZACHARIAH TECHNOLOGY can convert any format of data to other formats like pdf, raw data like txt file, Microsoft windows word document, windows excel, windows access database. ZACHARIAH TECHNOLOGY can convert your form to any database like mysql, sql, Foxbase etc. So it's all depends upon your choice.

Our team members have consistently demonstrated the capacity to produce quality work under stiff deadlines and the most challenging environment on time, every time

Analysis:

Strengths:

• Cheap & skilled Labor:
• Labor costs make up about half the cost of revenues for most BPO
companies. The cost of qualified personnel being lower than the
western countries.

Weaknesses:

• Value Propositions:

• Today ZACHARIAH TECHNOLOGY value propositions are fairly tactical in nature versus transformational. Most deals are still cost-driven versus “total value” based.

Domain knowledge and business process knowledge maturity may be a
concern for many offshore suppliers.

• Brand:

• High attrition in ITES:

Opportunities:

• The company believes it will be a part of ITES progress in Our World. Our

Company is going to build up the branch office in other States in INDIA

Infrastructure

Infrastructure plays a vital role in any business, which provides Outsourcing services.
ZACHARIAH TECHNOLOGY is trying to be updated with hardware and software continuously.
- Pentium IV based 25 computers, fully integrated with higher-end Network.
- Leaser Printers
- Online and off-line reference material.
- 512 KBPS DSL communication link to Internet for better communication
- 15 KVA online UPS (Uninterrupted power supply) to support power failure.
- At present we are working Free FTP Server. We are Build up the FTP Server as early as possible.
Protecting privacy of customer’s information is a top priority. ZACHARIAH TECHNOLOGY have taken careful measures to secure customer’s information on physical premises and media.

Man Power

ZACHARIAH TECHNOLOGY has an excellent team for the execution of ITES projects
Team of REGEN consists of:
- PROJECT MANAGER
- QC TEAM HEAD
- TEAM LEADERS
- OPERATORS
- HUMAN RESOURCES MANAGER


Position Years Exp.
Project Manager 4+
QC Team Head 3+
Team Leaders 2+ (Average)
Operators 1+ & Fresher

Quality Assurance

To ensure Output Quality, we form operator units out of a pair of individual operators.
The Operators work in tandem through 3-quality check passes. The way this works is
somewhat like this. Assuming there are 2 Operators A and B in an Operator Unit, A gets a document first and does the initial conversion. The converted document(s) now go to B,
who does a quality check on the document based on the client provided Error Charts and
fixes the problems she finds. This completes 1 pass. This process now is repeated with A
playing the role of Quality checker for a second pass and again another pass is repeated
with B playing Quality Checker before passing the document down the Process
Workflow.

The ‘number of defects’ statistics is collected and recorded against each pair and also

against each individual. Integrated scores are generated from these and are assigned to
each operator. Operators are penalized for defects they could not detect and are rewarded
for the defects they could find. The amount of penalty or reward depends on the pass that
the defect was finally detected. Defects that escape both the operators and are found at a
later QC stage attract penalty for both the involved operators. All these numbers are
combined to arrive at composite scores for each Operator each weekend and counseling
and training schedules are drawn up to help the Operators add value to their skills levels.
Outstanding performers are also rewarded through incentive programs once every month.

Quality Control Procedures

The output from Operators is controlled for quality using a three-stage
process:
• Complete Enumeration Quality Check:
• For every four operators, one experienced operator is designated as QC
experts who screen 100% of the output from the Operator Units. Here too we
ensure a high quality by requiring ‘blinded QC’ by at least 2 separate QC
personnel for each document page output by the Operator Units.
• Rational Sub-groups Based Sample Checks and Control Charting:
• Team leaders and members of the Final QA team are entrusted with this stage
where they draw random samples and Proportional to Size (PPS) sampling
and do an extremely stringent quality check of the chosen document pages.
The metric used is the ‘number of defects’ per page and a traditional Number
of Defects Control Chart are drawn out of the data. The sampling is done
twice in each shift – once mid-shift and then again at the end of the shift –
and the resulting Control Chart is used to flag off process degradation events
and corrective measures taken. In case of a process stoppage due to a flagging
at this stage, the full data from the immediate predecessor half-shift is
subjected to a further complete enumeration Quality Check.
• Lot Quality Assurance
• Before shipping out the output from a conversion cycle (22 days worth of job
work) to the client, the Final QA team performs a further Lot Quality
Assurance exercise on the output data. For this we first divide the total out
put into several lots, each containing approximately 1000 pages worth of
data. On each of these lots we apply a 2 stage sequential sampling scheme
and do complete Quality Check according to the client provided Error Charts.

Organization flow

Project workflow

Flowchart of Data Entry

Workflow of XML

Notes:
• Note 1: Each Process/Control flow is initiated by an Upload by the Sender
to his/her Work directory (See Deployment Diagram for details) and a
corresponding Control Memo (See Exhibit No. 1) to the Receiver.

• Note 2:Project Manager encodes incoming job-files by assigning unique ID

Numbers to each file and notes down their original location path within the
Job CD. The files are henceforth referred to using these ID numbers instead
of their original location paths. When finished work is about to be sent back
to BPO Unit Head (Project Director), Project Manager decodes the filenames
back into their respective original path locations. This is done so as to
simplify file identification within the processing system.

• Note 3: The Issue Resolution memos are usually conducted through verbal

Communication, telephonic conversation and emails. But, are diligently
recorded into a web based FAQ system hosted by the Final QA team.

• Note 4: The Final QA team also generates Performance Evaluation Reports

for all personnel involved in processing work starting right at the Team
Leader level moving down to the Operator Pairs level. These reports are used
for Mentoring and Counseling requirements identification and Internal Reward Programs.

Deployment Diagram:

Notes:

• Note 1: The basic Control/Data transfer protocol is that the Sender first

uploads the files/directories to his/her work directory, fills out a Control

Memo (see Exhibit 1 below) and sends to the Receiver. The Receiver

typically only has read permission within the work directory of the Sender

and hence can download the files/directories without problems.

• Note 2: The control memos generated at all the Units are re-conciliated

twice every week by the Project Manager and a report prepared and sent tthe Project Director.

OUR HANDLING PROJECTS

                     Project Title : Legal Transcription

                     Process : Coding & LDD

We Know Project xm and e-Pub:

                     Project Title : NLM & Journals

                     Process : PDF to XML

                     Project Title : CENGAGE LEARNING

                     Process : PDF to XML

                     Project Title : Wiley

                     Process : PDF to XML

                     Project Title : e-PUB (XHTML, MobiPacket)

                     Process : PDF to HTML

                     Project Title : VST

                     Process : PDF to XML

                     Project Title : Wiley Australia

                     Process : PDF to Word & XML

Contact:

                 KRISHNA MOORTHY

                 Project Manager

                 +91 888 391 8884

                 krishna.zachariah@gmail.com

3/1158 Nethaji Street,

Burma Colony, Kattur,

TRICHY - 620019.

TAMIL NADU, INDIA.

 888 391 8884,

info.zachariah@gmail.com